Our New Name

We have now changed our name from Shropshire RCC to Community Resource.

To find out more about our new brand and why we’ve updated it, click here.

Hearing Loss Support

Practical support and advice being provided to a hearing aid user at one of our drop-in clinics

Hearing Loss Support volunteers provide information, advice and practical support to all hearing aid users in Shropshire, Telford and Wrekin.

Our volunteers are trained by NHS Audiology Service and as most of them are hearing aid wearers themselves they know from personal experience about adjusting to a hearing impairment.

Our volunteers can spend as much time as is needed to ensure people know how to make best use of their hearing aids in all sorts of everyday situations. We can offer this support through:

  • Home visits - someone will come and see you in your own home
  • Residential and care home visits- to provide help to individual residents
  • Hearing Loss Support Hubs - a pre-booked appointment at one of our regular hubs held around the county
  • Live Well with a Hearing Loss Programmes - a free, half-day workshop to help adjust to having a hearing impairment

If you would like to find out more please contact us on: 01743 342168 or email shls@community-resource.org.uk

Hearing Loss Support Hubs

If you need help with your hearing aid and you have obtained your aid through the hospital audiology service you can attend one of their community clinics across the county. Please click here for details. All appointments with Audiology must be booked in advance.

Community Resource hosts a number of Hearing Loss Support Hubs around the county. These hubs are staffed by Audiology-trained volunteers and are suitable for NHS hearing aid wearers who need:

  • Hearing aids retubed
  • Battery collection
  • Advice on hearing care
Appointments for the below hubs must be pre-booked - please contact us on 01743 360641 to reserve your place.
  • Church Stretton: Mayfair Centre, from 10am -12pm on the 1st Friday of the month 
  • Bridgnorth: Bridgnorth Library, from 10am - 12pm on the 1st and 3rd Tuesday of the month 
  • Oswestry: Library from 10am - 12pm on the 1st Wednesday of the month
  • Ludlow: Ludlow Library from 10am - 12pm on the 2nd Monday of the month
  • Shrewsbury: Shrewsbury Library, Castle Gates from 10am - 12pm on the 3rd Tuesday of the month
  • Whitchurch: Whitchurch Library, from 10am -12pm on the 2nd Monday of the month
  • Market Drayton: Market Drayton Library from 10am - 12pm on the 4th Wednesday of each month.

Live Well with a Hearing Loss Programmes more

The Live well with a Hearing Loss Programme is a half day workshop to help you adjust to having a hearing impairment.

We urge people to bring a family member or friend as the course will also be relevant to them particularly in terms of communicating well with people with hearing loss. Some people find wearing a hearing aid very frustrating, and it can take them some time to feel comfortable and confident.The programme is a chance to share experiences, challenges and successes with others in similar situations as well as gain valuable information about the services and support available locally. All our tutors have personal experience of hearing loss.

The programme runs from 9.30am to 1pm and you will need to attend for the whole morning. The course is FREE to attend and complementary drinks are provided.

We are also able to offer two hour on line sessions.

If you would like to attend one of these courses, telephone 01743 342168 or email: shls@community-resource.org.uk

As we need a minimum number of people to run the course you will be placed on a waiting list.

Lip Reading more

If you would like to attend a free 10 week lip-reading course please e-mail sath.audiology@nhs.net or telephone 01743 261 482 

After the 10 week course you may wish to move on to an improvers course, please find below contact details of local Lip Reading Tutors.  

Deaf N Able - Tom Kane
Email deafnable@yahoo.com; phone 07810524054

In the Loop - Sally Joyner 
Email info@intheloophearing.co.uk; phone 07905 955841

Hard of Hearing Groups more

These groups enable people with hearing impairment to meet others and share experiences. They provide much needed information and support on all aspects of hearing loss within a relaxed group setting. They also arrange speakers and outings throughout the year.

Groups meet in:

  • Market Drayton - First Monday of the month
  • Shrewsbury - Second Monday of the month
  • Whitchurch - First Tuesday of the month

Please contact us on 01743 342168 for more information.

Volunteer! more

There are a number of roles available to volunteers with our Hearing Loss Support service. These include visiting people in their own homes or in care homes to provide support and help to enable people to feel confident in using their hearing aids. Some people need regular visits to be able to maintain the effective use of their aids.

Volunteers also help at NHS repair clinics.

Volunteers receive full training and support through NHS Audiology and Community Resource and are often hearing aid users themselves.

If you are interested in finding out more about volunteering with us please ring 01743 342168 or email shls@community-resource.org.uk

Volunteer role description

External Linksmore

RNID: https://rnid.org.uk/

NHS Shrewsbury and Telford Audiology Services: https://www.sath.nhs.uk/wards-services/az-services/audiology/

Hearing Dogs for Deaf People: http://www.hearingdogs.org.uk/

Wellbeing Independence Partnership, Telford & Wrekin: https://livewell.telford.gov.uk/Services/1349

Sensory Support Service, Shropshire: https://shropshire.gov.uk/sensory-support-service/#

Signal, Signal works to empower deaf people and people with hearing loss both in the UK and overseas: http://hub.signal.org.uk/

Shropshire Disability Network http://shropshire-disability.net/

C2Hear: http://www.hearing.nihr.ac.uk/research/c2Hearonline

Webpage last updated January 2022


Looking for more information?

Call us on
01743 360641